Multi-Factor Authentication (MFA)

  • MFA Factors : Password plus Proof equals access

     

    In the past, electronic devices only relied on one of three methods to verify identity: knowledge-based factors (such as usernames, passwords, and PIN codes), possession-based factors (like security keys, tokens, or bank cards), and inherence-based factors (such as voice, fingerprints, and facial recognition).

     

    You may be familiar with the concept if you've used Two-factor Authentication (2FA) for your bank account. 2FA requires two different factors to confirm identity.

     

    Multi-factor Authentication (MFA) is a more comprehensive term that uses multiple factors to verify identity.

     

    Palmdale School District implemented the industry-leading MFA application, DUO, to enhance cybersecurity and reduce hacking risks for all staff and management. By expanding MFA use, we aim to increase the security of our computer systems and protect user information from ransomware attacks.

     


Videos

How To Guides

  • Setup DUO
  • Protect your Google

Technical and Troubleshooting Questions

  • I upgraded/ changed my phone and DUO Mobile is not working, What can I DO?

  • Who can i contact if I need Help?

  • How can I get the DUO Mobile app?

  • If I download the DUO Mobile application on a personal device, does the School District or DUO have access to my personal data?

  • Which iPhone and Android versions are supported?

  • Why am i not receiving DUO Push Notifications?

  • What if my phone or Yubikey is lost/stolen?