System Outage » Secondary Monitor and Screen Locking

Secondary Monitor and Screen Locking

2026-08-10 We are investigating reports of secondary monitors unexpectedly powering off or not turning on, and of some users reporting accounts locking after unusually short pauses in their activities. Investigation continues.

UPDATE 2026-08-17: We have identified and resolved the issue causing systems to lock after brief periods of inactivity and preventing secondary monitors from powering on. A fix has been deployed to all affected machines. Please restart your system at your earliest convenience to apply these updates; note that multiple reboots may be required. If you continue to experience this issue please contact Technology Services.

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